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Privacy Policy

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Written by: Aine One
Category: Aine One
Published: 17 November 2024
Hits: 1247

Updated: November 17, 2024

For individuals in the European Economic Area, United Kingdom, and Switzerland, you can read this version of our Privacy Policy.

At Aine One, we respect your privacy and are committed to keeping your personal information secure. This Privacy Policy outlines how we collect, use, and protect your personal data (“Personal Data”) when you use our website, applications, and services (collectively, the “Services”).

This Privacy Policy does not apply to content processed on behalf of customers of our business offerings. For those customers, data use is governed by applicable agreements.


1. Personal Data We Collect

We collect Personal Data in the following ways:

Personal Data You Provide

  • Account Information: Includes your name, contact details, payment information, and account credentials when you register with us.
  • User Content: Includes data you input into AineOne Services, such as text, files, or images.
  • Communication Information: Includes messages or correspondence you send to us.
  • Other Information You Provide: Includes survey responses, event participation details, or identity verification information.

Data from Your Use of the Services

  • Log Data: Information such as your IP address, browser type, time of access, and interactions with the Services.
  • Usage Data: Includes features you use, content interactions, and your location (based on IP address).
  • Device Information: Information about the device you use, such as operating system, browser, and device identifiers.
  • Cookies: Data collected through cookies to manage sessions and improve your experience.

Information from Third Parties

  • Data from trusted partners for fraud prevention, security, and marketing.

2. How We Use Personal Data

We use Personal Data to:

  • Provide and improve our Services.
  • Communicate updates, offers, or events.
  • Prevent fraud and ensure security.
  • Comply with legal obligations.
  • Conduct research and improve our technology.

We may aggregate or anonymize data for analysis and improvement purposes.


3. Sharing Personal Data

We may share your data with:

  • Service Providers: Vendors who assist with hosting, analytics, or payment processing.
  • Government Authorities: To comply with legal obligations.
  • Business Transfers: In cases of mergers, acquisitions, or reorganizations.

4. Retention

We retain Personal Data only as long as necessary to provide our Services or meet legal requirements.


5. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your data.
  • Restrict or object to data processing.
  • Transfer your data to another service provider.

To exercise your rights, contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..


6. Security

We implement reasonable measures to protect your data from unauthorized access or misuse. However, no system can guarantee complete security.


7. Children

Our Services are not intended for children under 13. If you believe a child has provided data, contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..


8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the effective date.


9. Contact Us

For questions or concerns about this Privacy Policy, contact:

AINE ONE LTD

71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM

WhatsApp: +44 7719 521759

This email address is being protected from spambots. You need JavaScript enabled to view it.

Terms of Use

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Written by: Aine One
Category: Aine One
Published: 17 November 2024
Hits: 1056

Updated: November 17, 2024
Effective: November 17, 2024 (previous versions)

Thank you for using AineOne!

These Terms of Use (“Terms”) govern your use of AineOne, an AI-powered personal assistant platform designed to streamline multitasking through an all-in-one interface. These Terms apply to your use of our software applications, technology, and website (collectively, the “Services”). By using our Services, you agree to these Terms.

If you reside in the European Economic Area (EEA), Switzerland, or the UK, these Terms apply to your use of the Services.

Our Privacy Policy explains how we collect and use personal data. While it is not a part of these Terms, we recommend reviewing it carefully.


Who We Are

AineOne is provided by:

  • Name: AINE ONE LTD
  • Number: 16398729
  • Company Unique Taxpayer Reference (UTR): 1222600422
  • Office address: 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM
  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Our mission is to deliver a reliable, empathetic AI-powered assistant that simplifies your life. For more details about us, visit https://theaine.com


Registration and Access

Minimum Age
To use our Services, you must be at least 13 years old (or meet the minimum age requirement in your country). If you are under 18, parental or guardian consent is required.

Account Registration
You must provide accurate and complete information during registration. You are responsible for all activities that occur under your account. Sharing account credentials or using another person’s account is not permitted.

If you create an account on behalf of another person or entity, you must have the authority to accept these Terms on their behalf.


Using Our Services

What You Can Do
Subject to compliance with these Terms, you may:

  • Use the Services for personal, non-commercial purposes.
  • Integrate AineOne with third-party applications, as permitted.

What You Cannot Do
You are prohibited from:

  • Using the Services in ways that violate applicable laws or rights of others.
  • Attempting to reverse-engineer, copy, or modify our technology or software.
  • Using the Services to develop competing models or technologies.
  • Circumventing rate limits or security measures implemented by AineOne.

Content

Your Content
You may provide inputs (“Input”) to AineOne and receive outputs (“Output”) based on those inputs. Together, Input and Output are considered “Content.” You are responsible for ensuring that your Content complies with these Terms and applicable laws.

Ownership of Content
As between you and AineOne, you retain ownership of your Input, and we assign to you any rights we hold in the Output to the extent permitted by applicable law.

Similarity of Content
Due to the nature of AI, Outputs may not be unique, and other users may receive similar Outputs from the Services.

Our Use of Content
We may use your Content to maintain, improve, and develop our Services. You can opt out of your Content being used to train our AI models by updating your account settings.


Accuracy of Output

Artificial intelligence is a rapidly evolving field. While we strive to provide accurate and reliable Outputs, they may not always reflect real facts or be free of errors.

When using AineOne, you agree that:

  • Outputs are not guaranteed to be accurate or complete.
  • You must evaluate Outputs for suitability before relying on them, especially for decisions with legal or material consequences.
  • AineOne is not responsible for any harm caused by reliance on inaccurate or inappropriate Outputs.

Our IP Rights

We own all rights to the technology, software, and trademarks associated with AineOne. You may only use our name and logo in compliance with our Brand Guidelines.

Paid Accounts

Billing
When purchasing AineOne Services, you must provide accurate billing information, including a valid payment method. Paid subscriptions automatically renew on a periodic basis until canceled. Taxes may apply based on your location, and we will charge tax when required. If your payment method fails, your account may be downgraded or suspended until payment is received.

Service Credits
Certain services can be prepaid through service credits, which are governed by our Service Credit Terms.

Cancellation
You may cancel your subscription at any time through your account settings. Payments are non-refundable except as required by law. Local laws governing your cancellation rights remain unaffected by these Terms.

Changes
AineOne reserves the right to adjust pricing. If subscription prices increase, you will be given at least 30 days' notice, and the new pricing will apply to the next renewal. If you do not agree to the changes, you may cancel your subscription.


Termination and Suspension

Termination
You may stop using AineOne Services at any time. We reserve the right to suspend or terminate your account under the following conditions:

  • You violate these Terms or our Usage Policies.
  • It is required to comply with legal obligations.
  • Your use of the Services poses risks to AineOne, its users, or others.
  • Your account remains inactive for over a year without an active paid subscription.

In such cases, we will make reasonable efforts to notify you before taking action.

Appeals
If you believe your account has been terminated or suspended in error, you may file an appeal through our Support team.

Discontinuation of Services
If AineOne decides to discontinue any Services, we will provide advance notice and offer refunds for any unused prepaid portions.


Disclaimer of Warranties

The AineOne Services are provided “as is” and without warranties of any kind, to the maximum extent permitted by law. We disclaim all express or implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

You agree to use Outputs from AineOne at your own risk and to verify the appropriateness and accuracy for your specific needs. AineOne is not liable for errors, interruptions, or inaccuracies in the Services.


Limitation of Liability

To the fullest extent permitted by law, AineOne and its affiliates are not liable for:

  • Indirect, incidental, or consequential damages, including loss of profits, goodwill, or data.
  • Total liability exceeding the amount you paid for the Services in the 12 months prior to the claim or $100, whichever is greater.

Some jurisdictions do not allow the exclusion of certain damages. In those cases, these Terms apply only to the extent permitted by local laws.


Indemnity

If you are using AineOne Services for business purposes, you agree to indemnify and hold harmless AineOne, its affiliates, and personnel from any claims, liabilities, or damages arising from your use of the Services.


Dispute Resolution

Mandatory Arbitration
By using AineOne Services, you agree to resolve disputes through binding arbitration instead of court proceedings. Exceptions include:

  • Individual claims in small claims court.
  • Equitable relief for unauthorized use of intellectual property.

Class Action Waiver
You waive the right to participate in class actions or group lawsuits. All claims must be resolved individually.

Opt-Out
You may opt out of arbitration within 30 days of account creation or updates to arbitration terms by contacting us via support.

Batch Arbitration
If multiple similar claims arise, arbitration may be consolidated into batches, where appropriate, to streamline the process.


Copyright Complaints

Name: AINE ONE LTD

Number: 16398729

Company Unique Taxpayer Reference (UTR): 1222600422

Office address: 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM

Your complaint must include:

  1. Your contact information and a physical or electronic signature.
  2. A description of the copyrighted work and the alleged infringement.
  3. Evidence of the unauthorized use.

General Terms

Assignment
You may not transfer rights or obligations under these Terms. AineOne may transfer its rights to affiliates or successors without impacting your statutory rights.

Changes to Terms
We may update these Terms for legal, safety, or operational reasons. Material changes will be communicated at least 30 days in advance. Continued use of the Services after updates signifies acceptance.

Governing Law
These Terms are governed by the laws of your country of residence.

What is AineOne Premier & AineOne Ultimate?

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Written by: Aine One
Category: Aine One
Published: 17 November 2024
Hits: 1046

Information about our paid subscription plan.

What is AineOne Premier?

AineOne Premier is a subscription plan designed for individuals managing moderate multitasking needs. It provides reliable access to AineOne’s AI-powered tools, seamless integration with third-party applications, and support for up to 40 messages every 3 hours. Ideal for personal projects and day-to-day organization, AineOne Premier ensures you stay productive and focused.

What is AineOne Ultimate?

AineOne Ultimate is a subscription plan tailored for teams and intensive users. It offers double the messaging limits—up to 80 messages every 3 hours—along with the same seamless integrations and advanced features as Premier. Perfect for collaboration and high-demand multitasking, AineOne Ultimate takes your productivity to the next level with priority scalability during peak times.

AineOne: Flexible and Transparent Subscription Plans

What is AineOne’s refund policy?
If you live in the EU, UK, or Turkey, you are eligible for a refund if you cancel your subscription within 14 days of purchase. Simply contact us via the chat widget in the bottom-right corner of our Help Center, select the Billing option, and then choose I need a refund.

How can I request a VAT exemption?
To request a VAT exemption, reach out to us through the chat widget in our Help Center. Select the Billing option, then choose VAT exemption request. Be sure to include your billing information (name, email, and billing address) for faster processing.

What happens if my account is terminated?
If your account is terminated for violating our Terms of Use, no refunds will be provided for remaining credits or prepaid services. Additionally, any unpaid fees must still be settled.

Where can I access my invoices?
Invoices are accessible via your AineOne account:

  1. Click your profile icon in the top-right corner.
  2. Select My Plan from the dropdown menu.
  3. On the next page, choose Manage my subscription.

Please note: invoices are not sent automatically via email and must be accessed through your account.

AineOne
AINE ONE LTD
71–75 Shelton Street,
Covent Garden,
London, WC2H 9JQ,
UNITED KINGDOM
WhatsApp: +44 7719 521759
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